Become a key player as a Product Manager in Toronto's leading Zoho Advanced Partner, based in Vaughan. Utilize your business analysis and project management skills to benefit clients.
Our employer is seeking an experienced Product Manager to enhance their Zoho service delivery. You will manage project scope, collaborate with Zoho experts, and conduct customer training while ensuring optimal configuration of Zoho systems. This role is perfect for candidates who excel in managing multiple projects and have a proactive, customer-focused approach.
Key Responsibilities:
• Analyze customer needs and develop solution designs
• Plan and manage project timelines and resources
• Lead training sessions for client onboarding
• Provide oversight on customization and integration efforts
• Work closely with sales on technical proposals
Requirements:
• Preferred education in IT or software engineering
• 2+ years of project management experience
• Experience in business software configuration essential
• Proven skills in customer communication
• Familiarity with design and integration patterns
Join a dynamic, adaptable team where you can make an impact in client services and project delivery.
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