Become a Guest Services Captain at Fairmont Chateau Whistler, overseeing a talented team dedicated to enhancing guest satisfaction. Experience the beauty of a luxury resort nestled in the mountains.

This full time, permanent position begins in August 2026. In this role, you will lead the Guest Services team, ensuring the highest service quality is maintained. You will handle guest issues proactively, manage the budget, and guide guests through the resort’s facilities while maintaining team efficiency and morale.

Key Responsibilities:
• Lead and supervise the Guest Services team effectively
• Address and resolve guest concerns promptly
• Participate in regular departmental meetings for alignment
• Manage team scheduling and departmental budget diligently
• Assist guests in navigating hotel amenities

Requirements:
• Valid Class 5 BC Drivers License required
• Leadership experience in Guest Services essential
• Preferred experience with Property Management Systems
• Proficiency in MS Office required
• Legally eligible to work in Canada

Utilize your leadership and guest service skills to make a memorable impact at Fairmont Chateau Whistler.
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📌 Guest Services Supervisor at Fairmont Chateau (British Columbia)
🏢 FAIRMONT
📍 British Columbia