Join the Roots family as a Team Lead, where your leadership will inspire excellence in customer service and sales team performance. Shape unforgettable shopping experiences in a vibrant environment.
As a Team Lead at Roots, you will bridge the gap between management and sales associates. Your responsibilities will include motivating the team, ensuring operational efficiency, and creating a culture of customer obsession. Robust problem-solving and organizational skills are essential for success.
Key Responsibilities:
• Oversee daily sales operations and team activities
• Coach associates on customer service fundamentals
• Partner with management on action plans for store success
• Aid in training and onboarding new team members
• Ensure smooth communication on the sales floor
Requirements:
• 1+ years in retail, with luxury experience preferred
• Proven ability in supporting a sales team
• Expertise in POS systems and daily banking
• Flexible schedule for varied shifts
• Commitment to exceptional customer service delivery
Make your mark in retail leadership with Roots, fostering a customer-first mentality and team collaboration.
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📌 Roots Team Lead for Retail Success (Ontario)
🏢 Roots
📍 Ontario