Provide essential field support with DXC Technology as an IT Field Services Technician in Sudbury, Ontario. Focus on tablet troubleshooting and effective user support to enhance client operations.
This onsite role will involve interfacing with clients to address complex system issues through hands-on troubleshooting and management of tablet devices. Your experience with asset management and effective communication will play a critical role in ensuring client satisfaction. You will also collaborate with third-party vendors and maintain proper inventory controls of devices.
Key Responsibilities:
• Interface with end users to resolve tablet issues
• Collaborate with vendors for advanced troubleshooting
• Test and deploy tablet images for clients
• Handle asset management for all tablet devices
• Provide training to clients on system usage
Requirements:
• High School diploma or G.E.D. required
• 2-5 years of IT technical support experience
• Familiarity with both Android and Apple devices
• Knowledge of Intune/Azure and Office 365
• Excellent organization and problem-solving skills
Bring your technical support skills and proactive approach to client service to empower DXC Technology's success in Sudbury.
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📌 IT Field Services Technician at DXC Technology (Ontario)
🏢 DXC Technology
📍 Ontario
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