Elevate customer experiences as a Voice AI Engineer at Dialpad, focusing on backend TTS implementation in a hybrid work setting. Harness the power of AI to transform business communication.

This role within the Speech Team entails the optimization and integration of TTS technology, directly impacting how AI agents handle customer interactions. You'll collaborate with voice experience designers to bring quality and persona standards to life through technological innovation. Utilize your skills in Python and established expertise in speech synthesis to contribute to cutting-edge solutions.

Key Responsibilities:
• Lead integration of TTS APIs for seamless operation
• Optimize latency across audio processing pipelines
• Utilize linguistic knowledge for TTS input enhancement




• Create persona parameter systems for user interfacing
• Manage structured prompts and thorough evaluation processes

Requirements:
• Proficiency in Python and related deep learning frameworks
• 3+ years experience in Speech Synthesis or ML
• Degree in Computational Linguistics or related fields
• Solid background in API development in cloud environments
• Knowledge of speech quality metrics for evaluations

Contribute to shaping the future of AI-driven customer service at Dialpad through innovative voice technology.
#J-18808-Ljbffr

📌 Voice AI Engineer at Dialpad’s Speech Team (Ontario)
🏢 Dialpad Japan
📍 Ontario