Enhance your career with Peoples Group as a Technical Support Analyst in Toronto. Provide critical IT support for a variety of systems and help foster up-to-date technology initiatives.

As the first line of support for employees, you will tackle technical issues, ensure smooth onboarding and offboarding, and engage in exciting modernization projects. This role demands a detail-oriented individual who can manage technical challenges while providing clear support. Work will be hybrid, blending in-office and remote tasks.

Key Responsibilities:
• Resolve incidents by investigating issues
• Conduct root cause analysis for problems
• Install and configure IT hardware and software
• Perform preventative maintenance on systems
• Create comprehensive training and reference materials

Requirements:
• Degree or diploma in Information Technology
• Financial institution experience advantageous
• Demonstrated skills in troubleshooting
• Familiarity with enterprise tools such as M365
• Basic knowledge of Microsoft's TCP/IP network

Become a vital part of enhancing IT service at Peoples Group.
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📌 Peoples Group IT Support Analyst (Ontario)
🏢 Peoples Group
📍 Ontario