Drive results and excel in customer engagement as a Retail Manager with Follett. Join a leader in educational retail and be part of a team focused on service excellence.

As the Retail Manager at Follett, you will lead store operations while supporting the growth of your team. This full time position focuses on strategic sales initiatives, campus outreach, and a strong commitment to customer satisfaction. You will collaborate with the Regional Manager to analyze store performance and execute operational standards.

Key Responsibilities:
• Drive sales through effective promotional strategies
• Manage in-store course materials and community events
• Analyze and adjust store financials accordingly
• Maintain a safe and secure shopping environment
• Engage with campus and bookstore advisory committees

Requirements:
• Bachelor’s Degree or equivalent experience
• 3-5 years in retail management or robust customer service
• Excellent organizational skills and customer focus
• Effective communication and relationship-building abilities
• Analytical mindset with financial understanding

Step into a role where your leadership can truly shine at Follett.
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📌 Retail Manager Opportunity with Follett (Ontario)
🏢 Follett Higher Education
📍 Ontario