Join our team as a Bilingual Claims Processing Specialist. Provide exceptional service by managing inbound inquiries and efficiently resolving claims with explicit communication and effective problem-solving.

In this role, your expertise in customer service and insurance policies will shine as you handle a high volume of calls. You will document interactions accurately while navigating sensitive topics with empathy. Achieving daily call center metrics is essential, ensuring customer satisfaction and operational efficiency.

Key Responsibilities:
• Answer inbound calls and process claims inquiries
• Document all actions and conversations clearly
• Maintain low hold times and quality service




• Handle complex customer conversations with clarity
• Adapt to changing priorities and fast-paced demands

Requirements:
• Preferred experience in customer service and sales
• Knowledge of insurance is considered an asset
• Resourceful with strong organizational skills
• Outstanding communication abilities essential
• Flexibility to work 35 hours during business hours

Utilize your bilingual skills to support customers and enhance their experience every day in this vital service role.
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📌 Bilingual Claims Processing Specialist (Newfoundland and Labrador)
🏢 Jobtailor
📍 Newfoundland and Labrador