Drive growth as a Partnerships Customer Success Manager at Ramp, focusing on partner-referred customer success and activation strategies. Collaborate closely with key partners while managing onboarding initiatives.
As a pivotal member of the Partnerships team, you will spearhead customer activation for Ramp's partner ecosystem. Your role encompasses fostering solid relationships with partners in Accounting and Private Equity. You will also lead efforts to enhance the onboarding experience and contribute to the Partner Success program's evolution.
Key Responsibilities:
• Manage relationships with key partner segments effectively
• Act as a trusted advisor, understanding partner needs
• Deliver comprehensive onboarding and integration education
• Drive activation through structured implementations
• Collaborate with partners for continuous improvement
Requirements:
• At least 3 years in customer success or partnerships
• Proven project management expertise
• Excellent communication and collaboration skills
• Experience working with technical teams
• Track record of exceeding key performance targets
Make an impact at Ramp by ensuring successful customer experiences and optimized partner enablement.
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📌 Partnerships Customer Success Manager (Ontario)
🏢 RAMP
📍 Ontario