We are seeking a Customer Success Manager focused on compliance automation to enhance the experience of our enterprise clients. Maintain high satisfaction levels and drive effective product adoption.

This role targets collaboration with compliance officers and IT teams, ensuring seamless integration of our solutions. You will be engaged in managing client relationships, monitoring health metrics, and identifying upsell opportunities. By conducting regular success reviews, you will secure client engagement and satisfaction while advocating for continual product improvements based on feedback.

Key Responsibilities:
• Manage enterprise client relationships effectively
• Drive adoption and onboarding of compliance solutions




• Serve as the key contact for customer success
• Identify growth opportunities through upselling
• Regularly monitor customer health metrics

Requirements:
• 2+ years of customer success or client relations experience
• Proven experience with enterprise clients in B2B
• Robust communication and technical explanation skills
• Proficient with CRM and customer platforms
• Data-driven approach for improving customer outcomes

Be the key advocate for customer success in our cutting-edge compliance technology.
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📌 Customer Success Manager - Compliance Automation (Ontario)
🏢 Good Standing AI
📍 Ontario