Embrace a leadership role at PetSmart as an Assistant Store Manager, focusing on customer success and team engagement. Shape the shopping experience for pet parents in your community.

As a key player in the PetSmart leadership team, you will support store functions while focusing on the welfare of pets and customers alike. This position requires a blend of strategic thinking and hands-on management, ensuring that associates are equipped to provide outstanding service. Your insight will drive store performance and enhance the overall experience.

Key Responsibilities:
• Lead a team to achieve outstanding customer service
• Oversee pet care and ensure safety standards
• Address customer feedback and enforce service excellence
• Manage store operations and event planning
• Support associate training and retention programs

Requirements:
• 3-5 years in a leadership position within retail
• Full-time availability with flexible scheduling
• Excellent communication abilities
• Proficient in relevant computer applications
• Solid organizational skills under pressure

Contribute to a culture of excellence at PetSmart while guiding your team to success in pet care!
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📌 Assistant Manager for Customer Success at PetSmart (Ontario)
🏢 PetSmart
📍 Ontario