Join Air Liquide as a Customer Experience Specialist in Edmonton and drive customer satisfaction by addressing diverse inquiries and enhancing sales opportunities.

In this role, you will be essential to the Customer Experience Centre team at Air Liquide, responding to customer needs through effective communication and problem-solving. You will support account executives with sales activities and leverage product knowledge to increase customer satisfaction and drive profitability. Collaboration with various departments, including sales and logistics, is key to this position.

Key Responsibilities:
• Ensure excellent service by processing customer orders promptly
• Respond adeptly to inquiries about pricing and stock availability




• Proactively suggest alternative products to enhance customer experience
• Manage logistics and track shipping orders efficiently
• Contribute to process improvements for enhanced team performance

Requirements:
• College or University diploma in Marketing, Sales, or similar
• 2 to 5 years in a call center role
• Knowledge of ERP, CRM, and Google Suites
• Ability to handle technical inquiries effectively
• Commitment to diversity and teamwork in operations

Utilize your expertise in customer support to help Air Liquide thrive through engagement and innovation.
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📌 Edmonton Customer Experience Specialist (Alberta)
🏢 CA10382-CANADA AIR LIQUIDE CANADA
📍 Alberta