Join CMB as a Senior Account Manager to enhance client relationships while managing renewals and overseeing service teams in a values-driven culture.

This role will allow you to leverage your insurance expertise to maintain the branch's book of business and drive customer satisfaction. You will guide the service team and ensure timely communication, compliance with company procedures, and proactive management of accounts. Your contributions will help foster a team-oriented and growth-oriented workplace.

Key Responsibilities:
• Oversee all renewal activities for assigned accounts
• Ensure customer inquiries are addressed promptly
• Mentor Client Service Representatives as needed
• Maintain records and data accuracy for the department
• Participate in industry events and team meetings

Requirements:
• Level 2 Licensed Insurance Agent required
• 4-7 years in commercial insurance settings
• 3-4 years customer service experience
• Proficient in Agency Manager and Microsoft Office
• Actively pursuing C.I.P. or CAIB designation

Advance your career at CMB while delivering exceptional service and support to our clients.
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📌 Account Management Role at CMB Insurance (Alberta)
🏢 CMB Insurance Brokers
📍 Alberta