Upshop is seeking a Director of Implementation to lead our Implementation organization and drive successful customer deployments across our Total Store Operations platform. This leader will mentor a team of Implementation Managers and Consultants, champion automation and AI-enabled delivery, and ensure customer outcomes align with business goals.
The role requires 5+ years in enterprise software implementations, 3+ years of people leadership, and robust stakeholder management in retail
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📌 Director of SaaS Implementations — Retail Ops Leader (Ontario)
🏢 Upshop
📍 Ontario
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