Join IPG as a Customer Service Representative, where you'll engage with customers daily and facilitate smooth order transactions. This role emphasizes exceptional communication and relationship management skills in a supportive work workplace.

You will manage all aspects of order processing, ensuring accurate deliveries and customer satisfaction. Collaborating closely with sales and operations teams, you will provide proactive updates on orders, handle inquiries, and resolve complaints effectively. Your efforts will contribute to building trust and loyalty among IPG’s valued customer base.

Key Responsibilities:
• Respond to customer queries professionally and promptly
• Process orders, samples, and literature requests




• Follow up on customer satisfaction and address service needs
• Analyze sales trends and inform sales strategies
• Maintain accurate customer records in the AS400 system

Requirements:
• High School Diploma; Associate’s Degree preferred
• 3-5 years of customer service or related experience
• Knowledge of packaging industry preferred
• Proficient in Microsoft Word and Excel
• Strong listening and communication skills

Use your customer service expertise to support IPG's mission of innovation and sustainability.
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📌 Customer Service Representative at IPG (Manitoba)
🏢 Itape
📍 Manitoba