Elevate service delivery with Equinix as a Principal in Global Operations Products & Service Delivery. Drive operational excellence and bridge teams to enhance customer solutions across a global portfolio.

Equinix is looking for a Principal Global Ops Product & Services leader to drive service delivery and operational readiness. In this role, you will lead initiatives across colocation, interconnection, power, and data center infrastructure. Ideal candidates will have strong analytical abilities and technical expertise to transform operational challenges into successful solutions.

Key Responsibilities:
• Enhance service delivery processes for global product offerings
• Promote standardized operational practices across teams
• Identify and address service delivery inefficiencies




• Collaborate with product and engineering for optimized solutions
• Lead operational readiness for current product launches

Requirements:
• 10+ years in business analysis or service delivery
• Proven cross-functional project leadership experience
• Strong skills in process mapping and requirements gathering
• Familiarity with Lean Six Sigma or Agile methodologies
• Excellent communication and presentation abilities

Make a significant impact at Equinix by leading operational improvements and delivering customer-centric services.
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📌 Principal, Global Operations at Equinix (Ontario)
🏢 Equinix
📍 Ontario