Join Rejuvenation Medical Group as a Call Center Agent to enhance client experiences in dermatology. Provide exceptional support and manage client communications effectively.
As part of Western Canada’s leading dermatology practice, you’ll engage with clients and address inquiries in this onsite role. The Call Center Agent position offers ample opportunity for professional growth and demands robust multitasking abilities to ensure timely responses and resolutions in a busy environment.
Key Responsibilities:
• Answer client inquiries via phone, email, or chat promptly
• Coordinate follow-up scheduling and communications
• Document interactions and escalate complex issues
• Support client feedback management and resolutions
• Collaborate with teams to solve client issues efficiently
Requirements:
• Experience in customer support or healthcare coordination
• Excellent communication and interpersonal skills
• Skilled in EMR software and Microsoft Office Suite
• Highly organized with strong attention to detail
• Flexible availability for working hours from 7AM to 8AM
Bring your expertise in customer service to Rejuvenation and help shape client satisfaction in a thriving dermatology practice.
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📌 Call Center Agent - Rejuvenation Medical Group (Alberta)
🏢 Rejuvenation Holding Group
📍 Alberta
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