Join Legora as a Client Success Director and transform how legal teams adopt AI solutions in our agile Toronto office. This pivotal role emphasizes client relationship management and strategic advisory functions.

You will be responsible for overseeing key global clients' journeys, ensuring that their experience with Legora is seamless from onboarding through continuous engagement. Your leadership will help in closing high-value deals and collaborating closely with cross-functional teams to support client needs and expand adoption across their operations.

Key Responsibilities:
• Manage strategic client accounts generating high revenue
• Drive adoption through value-driven success planning
• Lead onboarding processes to ensure client satisfaction




• Identify and nurture commercial opportunities
• Act as a trusted advisor to enhance client strategies

Requirements:
• 10+ years in Customer Success or strategic account roles
• Track record of managing significant financial clients
• Experience leading and mentoring a team
• Strong stakeholder and project management skills
• Comfortable engaging with executive teams

Play a vital role at Legora, helping legal firms leverage cutting-edge technology to increase operational efficiency and drive successful outcomes.
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📌 Client Success Director Role at Legora (Ontario)
🏢 Menlo Ventures
📍 Ontario