Join TELUS Health as a Client Service Analyst I, delivering impactful customer service in retirement plan administration while enjoying a flexible hybrid work setup. Leverage your analytical expertise to support clients and enhance their experience.

This position offers a chance to engage directly with clients and participate in managing defined benefit pension plans. Your responsibilities will include calculating diverse perks, analyzing regulations, and ensuring the accuracy of annual statements. You'll collaborate with a dynamic team, driving satisfaction and implementing service improvements tailored to client needs.

Key Responsibilities:
• Calculate various benefits according to relevant laws
• Analyze retirement plan rules and legal requirements




• Contribute to annual statement accuracy
• Validate and analyze periodic data
• Enhance processes for improved client satisfaction

Requirements:
• Bachelor’s degree in finance, mathematics, or actuary
• Strong analytical thinking and attention to detail
• Proficiency in Microsoft Excel
• Excellent communication and collaboration skills
• French proficiency; bilingual is an asset

Make a difference in clients' lives while growing your professional skills at TELUS Health.
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📌 TELUS Health Client Service Analyst I (Quebec City)
🏢 Telus
📍 Quebec City