Become the Lead Sales Manager at Michaels, where you’ll champion a high-performing sales team and create memorable customer experiences. Your goal will be to optimize sales operations and engage customers effectively.

As the Lead Sales Manager, you’ll take charge of guiding the sales team in meeting operational expectations and enhancing overall customer satisfaction. This includes marketing efforts, staff coaching, and ensuring compliance with both internal standards and external regulations. Your leadership and expertise will also be essential in managing specialized services like the Knit & Sew Shop and Custom Framing.

Key Responsibilities:
• Deliver excellent training and onboarding for new team members
• Ensure financial and operational compliance throughout the store




• Implement effective checkout and customer service strategies
• Manage birthday event operations and customer loyalty programs
• Support logistics of BOPIS and Same Day Delivery services

Requirements:
• Minimum 3 years of leadership within retail
• Ability to perform physical tasks up to 50 pounds
• Proficiency in POS and service checkout systems
• Flexible hours availability essential
• Robust priority on customer service skills

Drive sales success and customer loyalty as Lead Sales Manager at Michaels.
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📌 Lead Sales Manager with Michaels (Manitoba)
🏢 The Michael's Companies
📍 Manitoba