Join Zafin as an AI Operations Specialist focused on knowledge management in a hybrid setting. Your work will bolster AI agent performance through structured governance and quality assurance.

This role is vital in preparing and optimizing knowledge assets for Zafin's AI Operating System. Collaborating with various teams, you will ensure content is curated and structured correctly for predictable AI outcomes. Your efforts will support maintaining compliance and improving the quality of knowledge used in AI interactions.

Key Responsibilities:
• Prepare and structure content for AI agent usage
• Perform metadata tagging and taxonomy management
• Ensure knowledge repository maintains high accuracy
• Research and convert business knowledge into AI assets
• Document policies to meet regulatory standards

Requirements:
• Degree in Comp Sci, Business, or related fields
• Experience in content management and tagging
• Understanding of documentation tooling and practices
• Solid research skills for knowledge conversion
• Familiarity with governance reviews in regulated environments

Contribute to Zafin’s mission by maintaining trusted knowledge for AI operations.
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📌 AI Operations Specialist at Zafin (Ontario)
🏢 Socket.dev
📍 Ontario