Elevate customer service operations at Hydro One in Woodstock, ON. As the Customer Operations Manager, you will oversee crucial electrical service functions, ensuring high-quality support for customers.

In this managerial role, you will supervise staff and coordinate schedules for a range of electrical services including connections and emergency repairs. Emphasizing teamwork, you will guide a diverse group, ensuring adherence to safety and regulatory standards. Play a vital role in operational efficiency and staff development while nurturing a collaborative setting.

Key Responsibilities:
• Oversee customer electrical services like connections and upgrades
• Supervise and mentor technical and clerical staff




• Enforce compliance with environmental regulations
• Facilitate staff training and monitor performance
• Manage operations center activities and maintenance schedules

Requirements:
• Extensive experience in customer service and utility operations
• Strong leadership skills with a focus on teamwork
• Knowledge of project management and compliance
• Proficient in electrical utility functions
• Excellent communication skills in English

Maximize operational success and build a customer-centric team at Hydro One.
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📌 Customer Operations Leader at Hydro One (Ontario)
🏢 Hydroone
📍 Ontario