Support customer journeys at goeasy as a Customer Service Representative, connecting with clients in both French and English. Your role will encompass creating positive experiences and resolving inquiries effectively.

In the dynamic contact center of goeasy, you will be pivotal in delivering high-quality service across various communication channels. Emphasizing compassion and empathy, you’ll handle inbound calls, data entry, and follow established protocols to assist customers in achieving their goals. This position is perfect for those with a results-oriented mindset and a desire to contribute to an award-winning culture.

Key Responsibilities:
• Engage with customers through multiple service channels
• Accurately record data and follow call scripts




• Provide empathetic support for customer inquiries
• Meet and exceed call center performance metrics
• Ensure compliance with company policies and procedures

Requirements:
• Bilingual proficiency in French and English
• Prior experience in a customer-focused environment
• Exceptional communication and problem-solving abilities
• Strong ability to adapt in a rapid-paced setting
• Familiarity with MS Office and digital communication tools

Bring your skills and passion for customer care to goeasy.
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📌 Customer Service Role at goeasy (Ontario)
🏢 goeasy
📍 Ontario