Shape the future of recreational claims at Aviva Canada as the Lifestyle Claim Leader, managing a team and driving exceptional customer experiences in a hybrid workplace.
As a vital leader in our organization, you'll guide specialty adjusters in Lifestyle recreational insurance claims, focusing on talent development and operational excellence. You'll need a detailed understanding of both the Specialty market and our company’s strategic direction to effectively improve service and customer journeys. Your leadership will embody Aviva’s core values in a supportive work culture.
Key Responsibilities:
• Recruit and retain top claims adjusters
• Foster an environment for exceptional customer experiences
• Analyze performance data to drive improvements
• Ensure training needs are addressed timely
• Manage compliance and risk aspects of claims
Requirements:
• Completed or pursuing Insurance Institute Program (CIP/FCIP)
• 2+ years of leadership in claims
• 5+ years of property claims experience
• Strong verbal and written skills
• Enthusiasm for Lifestyle recreational products
Drive your career forward with Aviva while championing lifestyle-focused claims management.
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