Join Lyft as the Analytics Lead to enhance customer care experiences through data. Work in a hybrid setting, employing your analytics skills to drive efficiency and support transformation.

As part of Lyft's Safety & Customer Care team, you will be a critical voice in shaping strategies that foster customer loyalty. You must possess a solid quantitative background with at least 2 years of data science experience. Key responsibilities involve analyzing KPIs, designing A/B tests, and delivering recommendations to improve the customer support experience.

Key Responsibilities:
• Collaborate with cross-functional teams on analytics goals
• Design scalable processes to inform decision-making
• Build dashboards to monitor key metrics




• Conduct thorough A/B testing for product features
• Communicate insights effectively to leadership teams

Requirements:
• Advanced degree preferred in a quantitative field
• Experience in high growth analytics roles
• Exceptional analytical problem-solving abilities
• Proficient in SQL and Python for data manipulation
• Strong interpersonal skills for team collaboration

Transform customer interactions at Lyft through your expertise in data and analytics.
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📌 Lyft Analytics Lead Hybrid Role (Ontario)
🏢 Lyft
📍 Ontario