Drive excellence in hotel operations as the Director of Room Operations at The Westin Bayshore, Vancouver. Focus on service delivery and guest satisfaction with a strategic approach.

In this management role, you will oversee key operational areas including Front Office, Housekeeping, and Food and Beverage. Your primary function will be to ensure that both employee satisfaction and guest experiences exceed expectations. Work collaboratively with the leadership team to implement strategies that support the brand's vision and enhance performance metrics across departments.

Key Responsibilities:
• Lead development and execution of operational strategies
• Monitor occupancy and revenue performance
• Align brand service vision with staff training




• Address guest feedback in a timely manner
• Encourage communication and teamwork among departments

Requirements:
• 2-year degree with 4 years of relevant experience or 4-year degree with 2 years
• Solid background in hotel operations and management
• Proven ability to lead diverse teams
• Excellent interpersonal and coaching skills
• Familiarity with performance management processes

Join The Westin Bayshore and enhance the experience of every guest in Vancouver.
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📌 Hotel Operations Director Vancouver, BC (British Columbia)
🏢 Westin Hotels & Resorts
📍 British Columbia