Join Esri Canada as a Senior Bilingual Business Analyst, specializing in NG9-1-1 implementations. Work directly with stakeholders to streamline operations in a flexible work setting.

In this critical role, you will oversee business analysis activities that drive NG9-1-1 operational support initiatives. Your tasks will include eliciting and confirming requirements through workshops and interviews with various stakeholders, including Bell and GIS data providers. Proficiency in English and French will enhance your ability to communicate effectively with diverse teams.

Key Responsibilities:
• Facilitate collaborative sessions for thorough requirement analysis
• Analyze NG9-1-1 business processes and propose scalable solutions




• Produce clear deliverables such as operational procedures and documentation
• Collaborate across teams to support integrated solutions
• Guide junior analysts to ensure consistent quality and service

Requirements:
• Fluency in both English and French
• At least 7 years of business analysis experience
• Proven leadership in client-facing projects
• Relevant certification in business analysis or project management
• Solid skills in translating business needs to actionable tasks

Utilize your bilingual and analytical skills to shape NG9-1-1 solutions with Esri Canada.
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📌 Senior Bilingual Business Analyst for-1-1 (Ontario)
🏢 Esri Canada
📍 Ontario