Shape commercial client support at National Bank in Edmonton as the Senior Director. Focus on optimizing operational efficiency and enhancing the client experience for our Commercial Banking sector.

In this strategic role, you will lead a dedicated team focused on delivering exceptional support to Commercial Banking clients across Alberta and the Prairies. Your leadership will be key to evolving capabilities and aligning priorities with business partners. By fostering a culture of continuous improvement, you will ensure sustained success and superior service delivery.

Key Responsibilities:
• Lead and manage a team of Account Representatives efficiently
• Drive strategic initiatives for continuous improvement
• Mentor frontline leaders to achieve operational objectives




• Champion a high-quality, client-focused support model
• Collaborate with regional leaders to enhance client service

Requirements:
• Bachelor’s degree in a related discipline or equivalent experience
• Extensive leadership background in Commercial Banking
• Robust operational and performance management skills
• Ability to handle multiple priorities in dynamic settings
• Excellent stakeholder alignment and communication abilities

Let your strategic vision redefine client support at National Bank.
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📌 Senior Client Support Director - Alberta
🏢 Banque Nationale du Canada
📍 Alberta