Shape the future of client interaction at RBC as Director of Conversational Banking. Focus on developing cutting-edge conversational AI solutions for exceptional customer service.

This strategic leadership position will have you driving growth through cutting-edge technologies and leading a talented team in conversational AI development. You'll leverage your deep understanding of AI/ML and customer experience to guide the course of the organization’s conversational banking initiatives. You'll also foster continuous innovation within the team.

Key Responsibilities:
• Oversee the development of the technology roadmap
• Guide a team towards building advanced conversational AI solutions
• Cultivate strong partnerships to expand our market footprint




• Manage project lifecycle from conception to delivery
• Track and report on key performance indicators for solutions

Requirements:
• Minimum of 10 years in technology or customer experience roles
• 5+ years in leadership with AI teams
• Significant experience in large-scale AI projects for enterprises
• In-depth understanding of AI best practices
• Strong business acumen to identify client needs

Enhance customer experience with your leadership and AI skills in conversational banking at RBC.
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📌 RBC Conversational Banking Director Role (Ontario)
🏢 Socket.dev
📍 Ontario