Join Aviso's Client Experience team as a Product Owner and shape outstanding product experiences. This position is integral to improving customer engagement through effective product management and strategic partnerships.
In this 12-month position, you will report to the Supervisor and lead efforts to refine the product backlog. Collaborating with cross-functional teams, you will prioritize tasks to enhance usability and ensure our clients' needs are central to product decisions.
Key Responsibilities:
• Leverage data for informed product direction
• Draft strategic product briefs and objectives
• Engage with stakeholders for feedback and concerns
• Manage dependencies and risks in product development
• Assess and implement user-centric improvements
Requirements:
• Bachelor's degree in Business, Computer Science or similar
• Minimum 2 years' experience in product ownership
• Service Centre familiarity with CRM and Telephony tools
• Proficient in Agile methods and analysis techniques
• Excellent problem-solving and organizational skills
Lead cutting-edge solutions and elevate client experiences at Aviso.
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📌 Product Owner Role for Service Centre at Aviso (Ontario)
🏢 Aviso
📍 Ontario
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