Role: Production Support with Salesforce
Location: Toronto, ON (Hybrid)
Mandatory Required Skills:
Must be extremely hands on, detail oriented, assertive and proactive with both day-to-day tasks and short and long-term deliveries
Proven ability to collaborate well with others, be strategically focused and realize continuous improvements
Prior in-depth experience in supporting large-scale, enterprise-wide, global trading and risk platforms
Consistently seeking to automate; Strong scripting skills (i.e., Python, PERL, etc.)
Solid working understanding of LINUX, WINDOWS and SQL (including database concepts)
Good organization skills , ability to effectively context switch and thrive in a rapid pace environment
Excellent verbal and written communication skills
Strong interpersonal skills and self-starter attitude
Bachelors of Science degree or equivalent
Confidence and capability to quickly learn a new portfolio of applications, become an SME and train demanding users
Proven experience with the principles of ITIL Incident Management,



Problem Management and Change Management
Experience with MS SQL / Sybase or other equivalent relational database. Ability to write on the fly DB statements
Disciplined approach to document all processes, issues and user stories in Confluence and Jira
Strong analytical/critical thinking with the implied ability to continuously multitask and manage priorities
Nice to Have:
Experience with BMC Control M preferred, Autosys, Tidal or other batch scheduling platforms acceptable
Proven history building proactive application monitoring across all environments via ITRS Geneos, AppDynamics, Dynatrace)
Experience with CI/CD pipeline automation (Github, Nexus, RLM, Ansible, Elastic, Logstash, Kibana, Jenkins and more)
Hands on exposure to: MemSQL, Ignite, Java Spring, AWS, S3, MongoDB, Datalake, Docker, Kubernetes and more
In depth understanding of Capital Markets which includes all aspects of sales lifecycle

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📌 Production Support with Salesforce (Ontario)
🏢 Zodiac Solutions
📍 Ontario