Join us as a Customer Order Management Expert, specializing in the sales order cycle's technical support and process optimization. This full-time position demands advanced troubleshooting and excellent leadership skills.

The Customer Order Management Expert is vital in training staff and enhancing customer experiences. You will handle escalated inquiries with diplomacy and collaborate across departments to resolve key issues effectively. Your ability to analyze performance metrics will directly contribute to operational improvements and customer satisfaction.

Key Responsibilities:
• Act as brand ambassador between functional units
• Investigate and resolve technical issues escalated by teams
• Liaise with E-Comm Administrators for customer issues




• Monitor system performance for proactive issue identification
• Participate in testing and optimization of applications

Requirements:
• Minimum 2 years in a Leadership role
• Hands-on technical troubleshooting experience
• Familiarity with SAP and CRM systems
• Solid professionalism in communication
• Must have a stable home internet connection

Utilize your leadership and customer service expertise as a Customer Order Management Expert to make a significant impact.
#J-18808-Ljbffr

📌 Customer Order Management Expert (Ontario)
🏢 Jobtailor
📍 Ontario