Lead a dynamic team as a Customer Service Supervisor in a hands-on, in office environment. Oversee staff training and resolve customer issues to enhance service quality.

In this role, you will manage staff including apprentices and volunteers while directly engaging with customers. You'll need to be an experienced supervisor with 1 to 2 years in a similar role. Key responsibilities involve assigning tasks, conducting training sessions, and ensuring smooth inventory management.

Key Responsibilities:
• Supervise and coordinate team performance
• Hire and train staff for customer service excellence
• Resolve customer complaints effectively
• Authorize payments and manage cash flow
• Prepare detailed sales and personnel reports

Requirements:
• Minimum 1-2 years supervisory experience
• College/CEGEP education required
• Strong problem-solving skills
• Ability to manage inventory and report on performance
• Effective communication in English

Utilize your leadership skills and customer service expertise to enhance the team and improve operational success.
#J-18808-Ljbffr

📌 Customer Service Supervisor On-Site Role (Alberta)
🏢 Western Granite & Stone
📍 Alberta