Bilingual Client Services Coordinator (Ontario)

Bilingual Client Services Coordinator (Ontario)

18 Aug
|
Altis
|
Ontario

18 Aug

Altis

Ontario

Location: Mississauga, Ontario (Hybrid - 3 days on site after training)

Training: On site will be required for the first few months

Language: Strong written and spoken English and French required.

Salary: $27 - $30/hour

Rotating Schedule: Monday to Friday 9am-5pm and 11am-7pm (Must be available and willing to work both shifts)

Contract: ASAP until June 1st, 2027

About the Opportunity
Our client, a respected organization in the non-profit sector, is seeking a Bilingual Client Services Coordinator to support a national stewardship program focused on environmental compliance. In this role, you will play a key part in helping organizations across Canada meet regulatory requirements, contributing to meaningful sustainability efforts.

You will work closely with a collaborative, high-performing team, supporting client accounts, reporting, and invoicing processes. This is an ideal opportunity for someone who enjoys working at the intersection of client service, compliance, and data accuracy, while making a tangible impact.

What’s in it for You
Join a mission-driven organization that is committed to environmental sustainability and responsible practices. You will be part of a team that values collaboration, inclusion, and continuous learning, where your contributions directly support positive change.

This role offers strong exposure to compliance and reporting processes,



along with opportunities to grow your client service and financial coordination skills in a supportive environment. A comprehensive benefits package is included.

Your Responsibilities

You’ll guide clients through recycling regulations and compliance requirements across Canada

In this role, you’ll manage client accounts, ensuring timely reporting and remittances

You’ll follow up on documentation and support invoicing-related inquiries

You’ll collaborate with internal teams and external partners to resolve client issues

You’ll maintain accurate records and perform basic audit and reconciliation checks

You’ll provide bilingual client support via phone and email

Skills and Qualifications

2 to 3 years of experience in client services, administration, or account management

Fluently bilingual in English and French, both written and spoken, with testing required

Strong computer skills, including proficiency in Microsoft Office such as Excel and Outlook

Exceptional attention to detail and solid organizational skills

Financial literacy or experience with reporting and invoicing is an asset

Experience with compliance or environmental regulations is considered a strong asset

Note from the Hiring Manager
“We’re looking for someone who enjoys building relationships with clients while staying organized behind the scenes. If you’re detail-oriented and motivated by meaningful work, you’ll thrive on this team.”

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📌 Bilingual Client Services Coordinator (Ontario)
🏢 Altis
📍 Ontario

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