Become the bridge between customers and service excellence as an Automotive Service Appointment Coordinator. Ensure exceptional customer experiences through effective communication and coordination.

This role demands strong organizational skills and attention to detail as you manage calls and emails related to service appointments. You will engage with clients, advise them on necessary maintenance, and enter their information into the system for optimal service tracking.

Key Responsibilities:
• Manage incoming service calls and emails for scheduling
• Advise customers on necessary maintenance tasks
• Respond to inquiries and resolve service-related concerns
• Input vehicle and customer information accurately




• Make outbound calls to remind clients about appointments

Requirements:
• High school diploma or equivalent is required
• Previous experience in customer service or office administration
• Familiarity with CRM software and scheduling tools
• Effective communication skills, both verbal and written
• Solid attention to detail and organizational abilities

Contribute to a seamless customer experience through effective appointment management and proactive service communications.
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📌 Automotive Service Coordinator Position (Ontario)
🏢 Employment North
📍 Ontario