Transform customer experiences at HelloFresh as a Staff AI Content Designer. Focus on how users interact with personalized meal services and subscription options.
The role of Staff AI Content Designer at HelloFresh is pivotal for enhancing how customers discover and engage with services. Applicants should bring 7+ years of experience in content design or a related discipline, with a detailed understanding of agile content systems powered by AI. Your expertise will guide systems thinking that bridges user understanding and editorial quality.
Key Responsibilities:
• Own content strategy across customer journey stages
• Implement AI for user insight synthesis
• Partner with teams to deliver adaptive content experiences
• Elevate copy precision and tone clarity
• Improve customer experience through testing and feedback loops
Requirements:
• 7+ years in UX writing or similar
• Strong portfolio with a clear design viewpoint
• Experience with conversational AI and dynamic design
• Ability to influence product strategy
• Fluent in English; skilled in Figma and AI tools
Bring your insights and design skills to a leading brand in the meal kit industry.
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