Join Cassels Brock & Blackwell LLP as a dedicated Client Centre Manager. This full-time role is dedicated to delivering premium client service, exceptional event management, and uplifting our firm's hospitality standards.
In this pivotal position within the Facilities, Business, & Client Services team, you will lead operations of the Client Centre and oversee client services. Your expertise will ensure seamless execution of events and continuous improvement in our hospitality approach. Cooperative relationships across departments will be essential for success.
Key Responsibilities:
• Manage all aspects of Client Centre operations
• Maintain high standards for meeting and event spaces
• Oversee a high-performing service staff team
• Plan and execute internal and external events
• Establish quality assurance measures for service delivery
Requirements:
• 15+ years of relevant hospitality management
• 10+ years of experience managing teams
• Exceptional client service and communication skills
• Strong financial management and vendor negotiation experience
• Proven capability in event planning and project management
Enhance our client service delivery at Cassels Brock through your hospitality leadership.
#J-18808-Ljbffr