Shape exceptional guest experiences at Cabot Revelstoke Mountain Lodge in Revelstoke, BC as Guest Services Manager. Drive excellence in hospitality through strong leadership.

In this full-time, on-site position, you will manage all aspects of guest services operations at one of North America’s premier mountain destinations. The Guest Services Manager plays a critical role in ensuring personalized service standards are upheld, managing valuable guest feedback, and leading a motivated team. This role involves close collaboration with various internal departments to enhance overall guest satisfaction.

Key Responsibilities:
• Ensure seamless guest experiences from arrival to departure
• Handle guest concerns and feedback with professionalism




• Supervise daily operations of the guest services team
• Train and develop staff to meet luxury service standards
• Monitor service trends and implement improvements

Requirements:
• Prior experience in guest services at hotels or resorts
• Proven ability in guest service management
• Robust organizational and leadership skills
• Excellent communication and interpersonal skills
• Must be flexible for various shifts

Become an integral part of Cabot Revelstoke Mountain Lodge, where your leadership will drive unforgettable guest experiences.
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📌 Guest Services Leadership at Cabot Revelstoke (British Columbia)
🏢 Sutton Place Hotels]
📍 British Columbia