Lead operational risk management as the Director of Operational Risk and Resilience with Manulife in Toronto. Drive resilience strategies and oversee comprehensive risk programs in a hybrid setting.

As a member of the Strategy, Governance and Controls team, you'll be responsible for executing the Operational Risk and Resilience program at Manulife. This role demands expertise in retail banking and operational risk management frameworks, ensuring compliance with regulatory standards. Experience in leading teams and managing cross-functional projects is key to successfully implementing controls that enhance operational resilience.

Key Responsibilities:
• Develop and mentor a team of 7 risk professionals
• Manage the Bank's Operational Risk and Resilience program




• Execute Third Party Risk Governance initiatives
• Conduct ongoing testing of regulatory controls
• Design the Anti-Fraud oversight program

Requirements:
• Experience in operational risk in financial services
• Proven strategy development and implementation skills
• Strong presentation and facilitation abilities
• Knowledge of banking regulations and compliance
• Self-motivated with project delivery ownership

Take on a pivotal leadership role to enhance risk management frameworks at Manulife, ensuring operational effectiveness and resilience.
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📌 Director of Operational Risk at Manulife (Nova Scotia)
🏢 Manulife
📍 Nova Scotia