Advance your leadership career as a Service Delivery Executive at ADP, focusing on enhancing client relationships and operational efficiency. This role prioritizes customer service excellence and strategic growth initiatives.

In this vital position, you’ll guide multiple service delivery teams, ensuring that all operations meet high quality standards for ADP’s largest client base. In addition to managing client interactions, you will foster a positive work culture that emphasizes diversity and inclusion. Your strategic involvement will ensure the success and retention of both clients and associates as you oversee growth initiatives.

Key Responsibilities:
• Facilitate effective client strategy meetings and resolutions
• Meet internal quality and client satisfaction targets




• Support organizational growth through meticulous planning
• Inspire and mentor team members in development activities
• Provide leadership in performance assessments and appraisals

Requirements:
• Minimum 8 years in service delivery leadership
• 5 years of direct experience managing teams
• Proficient in cultivating strategic client relationships
• Solid problem-solving and time management abilities
• Experience in training and developing future leaders

Shape and guide service delivery excellence at ADP, boosting client engagement and operational success.
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📌 Service Delivery Executive at ADP (Ontario)
🏢 Socket.dev
📍 Ontario