Join Dentons Canada LLP as an IT Support Specialist in Ottawa, providing exceptional support to enhance user experience and ensure service excellence. This role focuses on delivering a 'white glove' service for all technical needs.

In this pivotal role, you will leverage your skills to assist with a myriad of IT support functions including Windows 11 and Office 365. Your ability to manage service desk tickets effectively and coordinate with local office management will significantly impact client satisfaction. This position also offers opportunities to work on local projects requiring IT expertise.

Key Responsibilities:
• Provide comprehensive IT support for users in Ottawa
• Handle customer inquiries and technical requests efficiently
• Track incidents and resolve service desk tickets promptly




• Install software/hardware and ensure operational compliance
• Support Audio-Visual setups for client meetings

Requirements:
• Minimum 5 years in End User Support roles
• Excellent verbal and written communication skills
• Knowledge of Microsoft Office Suite and Windows operating systems
• Self-directed and able to work independently
• Associate's degree or equivalent experience

Bring your technical prowess and commitment to excellent service to Dentons Canada, contributing to a energetic and diverse workplace.
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📌 IT Support Specialist at Dentons Canada (Quebec City)
🏢 Dentons
📍 Quebec City