Join PetSmart as a Retail Experience Lead and enhance pet parent service. Your leadership will help create an engaging shopping experience while supporting and developing associates.

In this role, you will contribute to PetSmart's mission by focusing on customer loyalty and store cleanliness. You’ll guide associates through training, ensuring they meet operational standards, and directly impact the overall store experience. Excellent organizational skills and a passion for pets are essential for success.

Key Responsibilities:
• Drive customer satisfaction and store initiatives
• Coach and mentor associates for growth
• Manage retail events and promotions
• Ensure store is clean, safe, and compliant
• Assist with online order preparations for pickup

Requirements:
• 2+ years in a retail workplace
• Leadership experience is a plus
• Must be flexible with schedule availability
• Proficient in both verbal and written communication
• Detail-oriented with strong organizational skills

Shape the future of pet retail through leadership and exceptional service at PetSmart.
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📌 Retail Experience Lead at PetSmart (Alberta)
🏢 PetSmart
📍 Alberta