Elevate your career as a Customer Service - Parts and Service Associate with ProSlide in Ottawa. This role centers around supporting clients with their parts needs for water slides.

As a vital part of our team, you will handle incoming requests and develop precise quotes for parts. Your interactions with customers and collaboration with internal teams will be key in maintaining excellent service levels and ensuring proper order processes are followed. You will also create operating procedures for department functionality.

Key Responsibilities:
• Process all customer requests through electronic systems
• Develop quotes based on customer parts requests
• Ensure commercial agreements are confirmed before shipping




• Monitor client follow-ups for completed orders
• Provide essential information about warranties and services

Requirements:
• High School or College Diploma with parts training
• Minimum 2-3 years of parts department experience
• Proficient in ERP systems for managing orders
• Excellent MS Office skills for documentation
• Strong analytical and communication skills

Contribute to an outstanding customer service setting at ProSlide, using your skills to enhance client interactions.
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📌 ProSlide Customer Service Advisor - Parts (Quebec City)
🏢 ProSlide Technology
📍 Quebec City