Enhance your career as a Bilingual Advisor Service Representative at Canada Life, supporting financial advisors in a hybrid work setting. Engage with clients during standard hours while utilizing your financial knowledge.

This full-time, temporary role is based in either Montreal or London, emphasizing non-sales support for Quadrus advisers. Your responsibilities include responding to client inquiries, providing explanations of policies, and handling sensitive processing concerns. A robust ability to communicate and build trust with both clients and advisors is crucial.

Key Responsibilities:
• Address inquiries from Quadrus advisors and clients via multiple channels
• Provide explanations of Quadrus policies and procedures




• Liaise between advisors and internal partners effectively
• Investigate and resolve processing complaints
• Achieve service standards in compliance with guidelines

Requirements:
• Completion of Canadian Securities or IFIC Course an asset
• Proven analytical and communication abilities
• Bilingual fluency in French and English required
• Capable of managing multiple priorities
• Strong commitment to customer satisfaction

Bring your expertise and customer service skills to enhance advisory support at Canada Life.
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📌 Bilingual Advisor Service Representative (Ontario)
🏢 TechAlliance of Southwestern Ontario, London Economic Development
📍 Ontario