Join Westlake as a Customer Service Associate in a energetic contract role geared towards order processing. Your expertise will inform and enhance customer interactions daily.

This 12-month contract role requires handling customer inquiries via various communication channels, managing documentation for orders, and maintaining SOX compliance. You’ll coordinate with the Customer Service Team to sustain service standards. Your proactive communication efforts will ensure customers are updated on order statuses and issues will be resolved efficiently.

Key Responsibilities:
• Process orders accurately into JDE, ensuring all specifications
• Address customer queries regarding shipments and product knowledge
• Maintain compliance with necessary SOX documentation and filing




• Assist with coordinating order returns and adjustments
• Engage in regular inventory assessments as necessary

Requirements:
• Three years' experience in customer service roles
• Manufacturing background preferred but not mandatory
• Excellent customer service and communication skills
• Proficiency in order processing systems
• Ability to manage multiple tasks and be detail-oriented

Make a mark at Westlake by empowering customers and contributing to efficient order management processes.
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📌 Westlake Customer Service Associate (Ontario)
🏢 Westlake Pipe and Fittings
📍 Ontario