Join Perkopolis as a Customer Support Specialist in Toronto, offering bilingual support in both French and English. Become a key player in enhancing customer experiences and satisfaction.

Based in Toronto, Perkopolis is looking for an experienced Customer Support Specialist to provide outstanding technical assistance. You will gain expertise in PerkSpot's services and actively support our client partners through various communication channels. The position emphasizes collaboration, problem-solving, and continuous improvement in service delivery.

Key Responsibilities:
• Interact with customers via multiple platforms
• Document inquiries and ticket resolutions effectively
• Help prioritize support requests according to urgency




• Assist in onboarding new users and account upkeep
• Receive and relay customer feedback to improve services

Requirements:
• Minimum of 3 years of experience in customer support
• Fluency in both French and English
• Understanding of basic networking terminology
• Experience with Zendesk or similar tools
• Solid communication and interpersonal skills

Apply your expertise at Perkopolis to enrich customer interactions and support our community.
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📌 Customer Support Specialist at Perkopolis (Ontario)
🏢 PerkSpot
📍 Ontario