Join Dexterra Group as a Guest Services Agent, where your customer service excellence meets administrative precision. Enjoy a work-life balance with a 20 days on and 10 days off schedule.

In this role, your core duties will revolve around supporting lodge operations from client welcome to room allocation. You will assist the Lodge Manager, perform data entry, and respond to client inquiries, ensuring a seamless experience. This position is ideal for those with hotel experience looking to excel in a remote setting.

Key Responsibilities:
• Provide a warm welcome and camp information to clients
• Handle all inquiries via phone and email promptly
• Allocate rooms and issue keys to guests efficiently
• Ensure smooth check-in and check-out processes
• Perform data entry relating to bookings and payments

Requirements:
• 1 year guest service or administrative experience
• 6 months of experience in a remote lodge setting
• Accounting and payroll data entry expertise
• Proficiency in MS Office software
• Completion of WHMIS test with 80% or higher

Advance your career in hospitality by joining the dedicated team at Dexterra Group.
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📌 Hospitality Guest Services Agent Role (Alberta)
🏢 Dexterra Group
📍 Alberta