Become a Customer Service Representative at FedEx and assist customers with their needs directly. This role combines customer interaction with vital administrative tasks for seamless operations.

In this position, you will utilize your excellent verbal communication and problem-solving skills to provide comprehensive support. Ideal candidates have familiarity with FedEx products and Canadian Customs regulations. You must also handle stress and adapt to a monitored, energetic environment while completing required training and lifting protocols.

Key Responsibilities:
• Assist customers by providing reliable information and support
• Execute essential administrative duties for operations
• Drive incremental revenue through effective sales promotion




• Complete all mandatory training and testing
• Lift and manage packages weighing up to 150 lbs

Requirements:
• High school diploma or equivalent; college preferred
• Knowledge of FedEx services and Canadian Customs regulations
• Strong interpersonal and negotiation from experience
• Experience operating in a PC Windows setting
• Ability to handle high-pressure situations

Deliver exceptional customer service and operational support as part of FedEx's dedicated team.
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📌 FedEx Customer Service Position (Alberta)
🏢 FedEx Canada
📍 Alberta