Join Allied Universal as a Bilingual French Customer Service Operator in Mississauga, ON. Manage calls, data entry, and incident triage in a thriving team environment.

This Customer Service Operator role at Allied Universal's National Communications Centre is a outstanding opportunity for bilingual individuals. Your tasks will include managing incoming communications, accurately dispatching calls, and ensuring thorough documentation to support our clients. By utilizing your communication skills, you will enhance service delivery and monitor critical incidents effectively.

Key Responsibilities:
• Handle customer inquiries through calls and emails
• Accurately dispatch internal and external alarm calls
• Document and enter new client information




• Produce comprehensive monthly and shift reports
• Assist in training new customer service operators

Requirements:
• Bilingualism in French and English is mandatory
• Experience in customer service or call centers preferred
• Strong analytical and problem-solving skills
• Proven ability to multitask and manage stress
• Education: High School diploma or equivalent

Leverage your bilingual communication and customer service experience to excel with Allied Universal.
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📌 Customer Service Operator - Bilingual French Required (Ontario)
🏢 Allied Universal Security Services
📍 Ontario