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Job Number J0526-0868

Job Title Supervisor

Job Type Temporary Part Time

Union Non-Union

City, Province, Country Lindsay, Ontario, Canada

Department Patient Flow

Open Positions 1

Date Posted August 13, 2026

Closing Date August 19, 2026

Salary $39.449 - $48.518/Hour

Ross Memorial Hospital (RMH) is an active, acute-care community hospital located in the heart of the City of Kawartha Lakes. Among our acute and continuing care services, our team cares for 45,000 patients per year in the 24/7/365 emergency department, provides orthopedics and ophthalmology, operates a dialysis unit, and is renowned for its mental health programs and restorative seniors care. The Ross family takes pride in providing compassionate, quality patient care.

Position Summary
Reporting to the Manager of Patient Flow, the Patient Flow Supervisor provides in office leadership for patient flow operations, primarily on weekends, with occasional weekday after-hours coverage as required.

This role is integral to supporting safe, efficient patient movement across the organization and advancing RMH’s strategic priorities related to patient flow, capacity management, and timely access to care. Successful candidates must be available to attend orientation and onboarding during weekday hours.

Key Responsibilities

Provide on-site operational leadership to support safe and efficient patient flow across all clinical areas during assigned shifts

Collaborate closely with the Manager-On-Call and interdisciplinary leadership team to respond to real-time capacity pressures

Monitor and support implementation of RMH surge protocols, ensuring timely escalation and action

Champion the principle of "the right patient, in the right bed, at the right time"

Facilitate communication and coordination between clinical units, Admitting, and support services





Proactively identify and address flow barriers to optimize bed utilization across the organization

Provide clear situational updates and escalated concerns to appropriate leadership as needed

Respond to and support resolution of patient and family concerns or complaints on weekends, including facilitating service recovery when appropriate

Promote a culture of excellent customer service and patient experience across all interactions

Contribute to a culture of patient-centred care, safety, and collaboration

Support initiatives that advance RMH’s strategic goals related to patient flow and system performance

This is an onsite position at Ross Memorial Hospital in Lindsay, ON.

Effective August 24, 2026 and ending on or before March 31, 2027.

Essential Qualifications

Regulated clinical professional with current registration, in good standing with applicable college (Registered Nurse or Allied Health preferred)

Minimum five (5) years of recent hospital experience

Demonstrated clinical leadership and/or supervisory experience in an acute care setting

Strong understanding of patient flow, capacity management, and hospital operations

Excellent communication, problem-solving, and decision-making skills

Ability to work both independently and collaboratively in a fast-paced environment

Flexibility to work weekends and occasional after-hours weekday shifts

Must be able to fulfill the physical requirements of the job, as per the current Physical Demands Analysis.

Hours of Work
Orientation and initial training will occur during weekday hours and is mandatory.

Current hours are day shifts on weekends. Additional weekday shifts may be available based on operational needs.

Employment Equity
Ross Memorial Hospital is committed to meeting the needs of persons with disabilities. Accommodation will be provided throughout the hiring process at the request of the applicant.

Employees must meet expectations for appropriate, respectful and professional conduct, as set out in the RMH Code of Conduct.

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📌 Supervisor (Ontario)
🏢 Ross Memorial Hospital
📍 Ontario